Note this happens from time to time because I use Entourage which is the Mac version of Outlook. Outlook 2011), control-clicking on your Inbox in the folder list and choosing Folder Properties. Then, execute a Send/Receive All Folders to sync and repopulate the Inbox. Click the Clear Offline Items button. In Outlook, right clock on the Inbox folder which has the wrong unread items count, and choose Properties.
![]() Go to the "Tool" menu and click on "Options". In our case, we need to select "notify me when it is read" and "notify me when it is delivered".If there is need to set any exception, click on required exception or leave it blank.If you want to track all Sent messages of Outlook by default, then enable the Delivery and Read Receipt confirmation option. Now, Click on "Next" button to go to the next step. After selecting contacts, click on "Ok" button. Click "people or public group" in the bottom screen and select the contact(s) from Address Book that you want to track. Continue Numbering Outlook Free To ReplyBut, keep in mind that the recipient has the power to decline to send a read receipt as I have already mentioned above.If you still have any question, please feel free to reply to us. Under tracking option, check mark the box "Delivery receipt confirming the message was delivered to recipient email server".By applying these settings, you will be able to get confirmation as you want. Now, check mark on "Read Receipt" and "Delivery Receipt" under "For all messages I send, request".
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